Are you feeling stressed and disorganized with your landlord duties?
Then there is a simple solution to help get you back on track - upgrading to an online tenant portal. This easy fix helps to streamline your rental business and improves tenant experience.
This article covers five of the top reasons you need to tenant portal right now. Let's take a look!
1. Stress-Free Rent Collection
Having an online portal facilitates quick and easy rent collection for tenants. Payments are made through an easy-to-use gateway. This eliminates complicated bank transactions or organizing cash collection.
Their entire payment history is available to view at any time. So both parties can keep track of deposits and monthly rent payments.
The portal also allows you to send updates and reminders on payments or extra fees. This reduces the likelihood of missed or delayed payments.
2. Easy Access Around the Clock
Say goodbye to constant phone calls and emails during your free time from tenants. A portal allows tenants access to all the information they need around the clock.
There, they can find everything, including their contract, FAQs, and legal information. They can also update personal information themselves without needing you to do it.
This is also more convenient for renters, as often their schedules won't align with yours. This avoids them having to wait days to access key information.
3. Fool Proof Maintenance Requests
Maintenance requests can often be a point of contention with tenants. A tenant portal app removes this issue. Plus, it makes property maintenance easier to organize.
Tenants can submit a maintenance request or ask questions at any time. They can also provide evidence like photos or receipts.
This streamlines the process, and they can access live progress updates throughout.
If you don't have time to monitor the tenant portal, hire a rental property management company. They have the resources to quickly respond to and action your tenant's requests.
4. Communication Made Simple
Strong tenant communication is vital for a good long-term relationship. A tenant portal is a great way to simplify communication, as all chats are in one place. This allows you to stay organized and respond to tenants in good time.
It is easy to share important documents and updates through the chat features. So your tenants will never be out of the loop.
Online chats also mean that you can save your previous conversations. This is useful in case of any disputes, as you can provide evidence to back you up.
5. Enjoy Great Online Security
Traditional paper-based rental systems are vulnerable to identity theft and fraud. So, tenants need to feel secure when sharing their personal information with you.
Tenant portals are encrypted end-to-end, so anything discussed in the chat is safe.
They also have protected document sharing and payment systems. This reduces the risk of hackers and keeps everything confidential.
Upgrade to a Tenant Portal Today!
Offering a tenant portal will improve the rental experience for both parties. It makes everyone's lives more convenient and secure, as well as improving communication.
At PMI Davis Realty, we offer full-service property management, including tenant portal software. We offer everything from property maintenance to tenant management.
We're committed to helping you get the most out of your Orange Park investment property. So, get in touch with us to get a free rental analysis today!